Terms & Conditions
Last updated: September 27, 2025
Welcome to Profumo Doctor. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or purchasing from Profumo Doctor, you agree to these Terms. If you do not agree, please do not use our website.
2. Products and Services
- We strive to display accurate product descriptions and pricing.
- Availability of products may change without notice.
- All sales are subject to our shipping and return policies.
3. Payments
- All payments must be made securely through approved payment methods.
- We are not responsible for delays caused by third-party payment providers.
4. Intellectual Property
All content on this site (logos, images, text, designs) is the property of Profumo Doctor and may not be copied or used without permission.
5. Prohibited Uses
- Use the site for unlawful purposes.
- Attempt to hack, disrupt, or misuse our website.
- Misrepresent your identity when purchasing.
6. Limitation of Liability
- Profumo Doctor is not responsible for damages arising from use or misuse of our website.
- Third-party services such as shipping carriers or payment providers.
7. Governing Law
These Terms are governed by the laws of Pakistan.
8. Refund & Return Policy
Last updated: September 27, 2025
At Profumo Doctor, we want you to be fully satisfied with your purchase. Please read our refund and return policy carefully:
1. Eligibility for Returns
- Products must be returned within 7 days of delivery.
- Items must be unused, unopened, and in original packaging for hygiene and safety reasons.
- Opened or used perfumes cannot be returned or refunded.
2. Non-Returnable Items
- Gift cards, promotional items, and discounted products are non-refundable.
- Any item not in its original condition (damaged, missing parts) will not be eligible.
3. Refunds
- Once we receive and inspect your return, we will notify you of approval or rejection.
- If approved, a refund will be issued to your original payment method within 7–10 business days.
- Shipping costs are non-refundable.
4. Exchanges
- We only replace items if they are defective or damaged during delivery.
- To request an exchange, contact us at info@profumodoctor.com within 48 hours of receiving your order.
5. Return Shipping
- Customers are responsible for return shipping costs unless the product was defective or incorrectly sent.
- We recommend using a trackable shipping service to ensure safe return.
6. Contact Us
For return or refund requests, please email us at info@profumodoctor.com with your order number and details.
9. Contact Us
For questions, contact us at info@profumodoctor.com.